alphacleaningservices.uk

Frequently Asked Questions (FAQs)

Answers to Your Most Common Questions

At Alpha Cleaning Services Ltd, we want you to feel confident and informed when booking our services. Below are answers to the most frequently asked questions from our clients.

If you have a question that isn’t listed here, feel free to contact us — we’re always happy to help!

What types of cleaning services do you offer?
What types of cleaning services do you offer?

We offer domestic cleaning, deep cleans, move in/out cleans, commercial & office cleaning, and specialty services such as carpet and upholstery cleaning.

Do I need to provide cleaning supplies?
Do I need to provide cleaning supplies?

No. We bring our own professional-grade cleaning products and equipment. If you prefer we use your products, just let us know in advance.

Are your cleaners trained and insured?
Are your cleaners trained and insured?

Yes. All our cleaners are professionally trained, background-checked, and fully insured for your peace of mind.

How do I book a service?
How do I book a service?

You can book by phone, email, or through our website’s contact or quote forms.

Can I choose the date and time for the cleaning?
Can I choose the date and time for the cleaning?

Absolutely. We offer flexible scheduling, including evenings and weekends, to suit your availability.

How far in advance should I book?
How far in advance should I book?

We recommend booking at least 48 hours in advance. However, we do our best to accommodate last-minute requests whenever possible.

How much do your services cost?
How much do your services cost?

Prices vary depending on the type, size, and condition of the property. You can request a free, no-obligation quote on our Get a Quote page.

What payment methods do you accept?
What payment methods do you accept?

We accept cash, bank transfers, and most major debit/credit cards.

Do you offer end of tenancy cleaning?
Do you offer end of tenancy cleaning?

Yes. Our move-out cleaning service is designed to help tenants get their deposit back and landlords prepare properties for new tenants.

Can you clean after business hours?
Can you clean after business hours?

Yes. We provide evening and weekend cleaning to avoid disrupting your business operations.

Do you offer ongoing commercial cleaning contracts?
Do you offer ongoing commercial cleaning contracts?

Yes. We offer flexible cleaning contracts — daily, weekly, or custom schedules tailored to your business needs.

Do you offer carpet or upholstery cleaning?
Do you offer carpet or upholstery cleaning?

Yes, we use professional equipment to deep clean carpets, rugs, sofas, and chairs.

What happens if something gets damaged?
What happens if something gets damaged?

We treat every home with care. In the rare case of damage, we are fully insured and will resolve the issue professionally.

Still Have Questions?

Testimonials

What Our Clients Say

Our Beautiful Transformations

Scroll to Top