Staff Training
All ACS staff are trained and vetted to ensure safe, professional and high-quality cleaning services.
Training records available upon request.
STAFF TRAINING & COMPETENCY POLICY
Alpha Cleaning Services Ltd
Version: 1.0
Review Date: 1 December 2026
Approved By: Director
⸻
1. Policy Statement
Alpha Cleaning Services Ltd (“ACS Ltd”) ensures all employees are fully trained, competent and supported to deliver safe, high-quality cleaning services.
We recognise that well-trained staff protect both clients and company reputation.
⸻
2. Induction Training
All new staff receive compulsory induction covering:
Company expectations
Health & Safety
COSHH & chemical handling
No-bleach policy & Waiver requirements
PPE use
Manual handling
Safeguarding awareness
Infection control
Fire safety
Site rules
Professional conduct
⸻
3. Ongoing Training & Refreshers
ACS Ltd provides annual refreshers in:
COSHH
Health & Safety
Safeguarding
Use of equipment
Environmental best practice
Personal conduct
Customer service
Specific training is provided for specialist tasks such as:
Machine scrubbing
Steam cleaning
Biohazard cleaning
Floor care and polishing
⸻
4. Supervisory & Manager Training
Supervisors receive additional training in:
Staff supervision
Incident reporting
Quality audits
Conflict resolution
Health & safety leadership
⸻
5. Competency Assessment
Competency is evaluated through:
On-site observations
Supervisory feedback
Customer feedback
Probation reviews
Quality audits
Refresher training outcomes
⸻
6. Record Keeping
All staff training is logged and retained securely.
Full training records are available upon request.