1. Company Information

Alpha Cleaning Services Ltd (“ACS Ltd”) is a UK-registered company providing commercial and domestic cleaning services across London, Surrey & Kent.

• Registered Company Name: Alpha Cleaning Services Ltd
• Company Number: 16269804
• Registered Office: Suite RA01
  195-197 Wood Street
  London
  E17 3NU

1.1 Social Value Statement

Alpha Cleaning Services Ltd supports community wellbeing through ethical practices, charitable support, fair local employment, and cleaner, safer environments that create positive social impact.

2. Privacy Policy (GDPR)

Our Privacy Notice outlines:

• What data we collect
• Why we process it
• How it is stored
• How long it is kept
• Your GDPR rights

3. Cookie Policy

Our website may use essential cookies, analytics and tracking tools.

4. Terms & Conditions of Service

Our T&Cs cover:

• Service scope
• Quality standards
• Payment terms
• Liability
• Cancellation/termination

5. Health & Safety Policy

This includes:

• Site-specific risk assessments
• PPE requirements
• Manual handling
• Lone working
• Accidents & incident reporting

5.1 Method Statement

Alpha Cleaning Services Ltd delivers cleaning services using safe systems of work, trained staff, appropriate PPE, and COSHH-compliant products. All work follows UK Health & Safety and safeguarding requirements, with site-specific method statements prepared for each contract.

6. COSHH & Chemical Safety

We comply fully with COSHH requirements.

7. Insurance Cover

Alpha Cleaning Services Ltd holds:

• Public Liability Insurance
• Employers’ Liability Insurance
• Professional Indemnity Insurance (if applicable)

Insurance certificates are available upon request.

8. Environmental & Sustainability Policy

We commit to environmentally responsible cleaning, including eco-friendly products and microfibre systems.

9. Safeguarding & Safer Working Statement

We work safely and professionally in all environments, including schools and childcare settings.

10. Modern Slavery Statement

We operate with zero tolerance for exploitation in any part of our operations or supply chain.

11. Accessibility Statement

We aim to ensure our website and services are accessible to all users.

12. Complaints & Quality Assurance

We follow a clear complaints and service quality procedure.

13. Staff Training & Competency

All ACS staff receive training in:

• COSHH
• Health & Safety
• Safeguarding awareness
• Cleaning techniques
• Site-specific procedures

14. Equality, Diversity & Inclusion Statement

We are committed to fairness, dignity and respect for everyone who works with Alpha Cleaning Services.